FAQs

Can Children join the tour (with an adult)

Yes & No.

If your child is under 5 years we recommend the wine tours are not suitable tours for them unless it is the Silo Art Tour. However please feel free to contact us to discuss this further. 

Children 6 - 17 years are welcome with an adult to join the tour however the child price will apply for joining the tour. 

We understand the price of a child to join the tour may be high considering they are not enjoying the wine tasting however we offer a small group touring and the child will still be occupying a full paying adult seat. 

Is it possible to purchase wine/products at the locations?

Yes, all purchases are at your own expense and there is room on the bus for most purchases. However if your purchase is large you might have to arrange alternate shipping methods.

Is BYO or drinking on the tour bus allowed?

No unfortunately BYO and drinking on the tour bus are not permitted. Smoking is also prohibited.

Can we do the tour with just 1 or 2 people?

Yes you can join any tour already going, if you are just 1 person, you may join a tour that is already running however we will not run a tour for just 1 person. In low season tours may not always operate. Just message us/email us to find out.

Can we do a tour on a weekday?

Yes, upon request we can cater for tours on most days, however the wineries avaliable may be more limited. Some limitations apply on certain days or times of the year. Just email us.

Can we play our own music during our tour?

There is bluetooth capability and USB on the bus. Or we are happy to provide a selection of music to choose from. Please discuss this with our staff prior so we can ensure the best atmosphere for your tour.

What is the dress code for Grampians Wine Tours?

Dress code can be as casual or dressed up as you like. Special events such as Hen's parties may even have a dress-up theme, this too is okay and we encourage it!

Can Hens party game/goodie packs be provided?

Yes at an additional $35 per person, games and goodie pack can be provided. We require seven days notice to get these fun additions organised. Contact us for more information.

Can we be picked up and dropped back at a location?

Yes, this is possible. The location will influence any extra charges and pick-up times. Click HERE

Is there an option to have a special treat for the birthday/hen/special person?

Yes we can organise a gift bag for a special person. This also requires three days notice and is $100 per bag. The bag may include wine and wine accesories.

Please contact us for more information.

Is it possible to have a celebratory cake provided?

Want to surprise a friend on your tour with a celebration cake? Send us an email or give us a call and we can discuss what we can provide and costings. 

We will need a 5 days notice with cakes.

2-3 People: $30   4-6 People: $50    7-11 People: $75

I want the lunch tour - but I have dietary requirements?

No problems. We can cater for dietary requirements when told in advance. Just inform us during your booking process.

Can I design my own wine tour or request particular locations to visit?

Yes, we are happy to custom design a wine tour with certain request to visit particular location/s. Many people have done our current wine tours and would like something different - we are able to provide many options, just email us and ask. 

Where do you pick up/drop off from?

Click HERE to see the locations

Can I book out the whole Bus?

Hens/Bucks/Work parties, whatever your occasion yes you can hire out the whole bus, we would love to share in your celebration. We can cater for up to 22 on one bus. Email us with your questions to discuss this further. Please note deposit requirements when booking tours for 11 people or more.

Can I purchase a gift certificate ?

Yes, we have gift certificates available, which are valid for 36 months. We can email or mail in the post a gift certificate to yourself or to the lucky person receiving this fun experience. 

Where do you visit?

Click HERE to see the locations

How is Payment made? Booking a half/full day tour with us?

For all advertised tours;

  • Full payment of any advertised tour is made at the time of booking the tour.

Custom and Private Tours

  • A $25 deposit per person is required 7 days before tour date which can be made via direct deposit or credit card over the phone. If deposit is not made before the 7 days your space on the tour may be forfeited. Remaining balance to be paid on the day before tour commencement by cash or card. 

  • Cancellation before the 14 days of the tour date for full refund on any monies. Tours cancelled 6 days or less before tour date forfeit the $25 per person deposit.

For all Tours with more than 12 people;

  • A $50 deposit per person is required 7 days before tour date which can be made via direct deposit or credit card over the phone. If deposit is not made before the 7 days your space on the tour may be forfeited. Remaining balance to be paid on the day before tour commencement by cash or card. 

  • Cancellation before the 7 days of the tour date for full refund on any monies. Tours cancelled 6 days or less before tour date forfeit the $50 per person deposit.

How is Payment and booking is made when I choose the accommodation and tour package?

  • Contact the accommodation business directly and they contact us and we organise everything for you.

Gift Certificates

  • You can purchase a gift certificate for a set tour on offer or a set amount. Gift certificates are valid for 36 months and can not be redeemed for cash. You can upgrade your gift certificate with any tour on offer with Grampians Wine Tours and can be used towards Grampians Helicopters. 

Consumption of alcohol prior to joining the wine tour is greatly discouraged. Any inappropriate behaviour or intoxication will result in the tour being cut short with no refund on monies or may result in no further wine tasting or drinks provided. We take responsible drinking seriously with all our guides holding a current RSA and will manage all behaviour as they see fit including terminating a wine tour. 

 
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